The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Privacy Policy
  • LiveWireNeon.com use of personal information that you may submit to LiveWireNeon.com through this Web site will never be sold.


  • Shipping & Delivery
  • At this time, LiveWireNeon.com ships merchandise to locations within the United States and U.S. territories, also to Canada and Mexico. We use USPS, UPS and Fed EX ground. Please contact us at orders@ravelighttoys.com if you need a shipment rushed, or for information about how we ship to other countries.


  • International
  • Customs and import duties may be applied to International orders when the shipment reaches its destination. Such charges are the responsibility of the recipient of your order and vary from country to country. Contact your local customs office for details.

    Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. LiveWireNeon.com is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.


  • Sales Tax
  • LiveWireNeon.com charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.


  • Warranties
  • The products sold here are closeouts and discounted items. ALL SALES FINAL. Prices and items are subject to change without notice as are any offers or coupons. LiveWireNeon.com SPECIFICALLY DISCLAIMS ALL WARRANTIES, IN NO EVENT WILL LiveWireNeon.com BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the manufacturer of the item only, and not by LiveWireNeon.com.

    The references and descriptions of products are provided "as is" without any warranty of any kind, either express or implied. LiveWireNeon.com is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the products on this Web site or of any of the products or services described hereon.



  • Return Policy
  • LiveWireNeon.com reserves the right to change its payment procedures at any time without prior notice to you. All sales are final, there are no returns. Please contact us if you have questions.


  • Store Hours
  • The Live Wire Neon store in Van Nuys, CA is open for appointments. Please call the store at (818) 621-8747. Near festivals and events the store can have regular hours, please call ahead though to avoid disappointment! :)